The Difference

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Have you ever wondered what the differences are between people who seem happy and successful and those that seem to struggle through life? It is a personal subject of interest for me. I want to be as happy and successful as I can be and I want to help those around me achieve the same.

Spike SanteeThe Difference
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The Two Worlds of the Sales Person

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You live in two worlds. The first is your personal world, the world of your family and personal life. The second is the business world, the world of your customers, your products and services. You’ve heard how important it is to leave your work at the office. “Don’t take your work problems home at night.” It’s not good for you or your family. On the other hand, you should not bring your personal world into your work world.

Spike SanteeThe Two Worlds of the Sales Person
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Using the Phone to Set Appointments

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Using the telephone to set appointments can be a challenge because it’s easy for the prospects to dodge our efforts to contact them. They are just dealing with a ‘voice’ on the line so it’s easier for them to just say “no”. Many sales people take this personally and develop a phobia about using the phone that turns into a paralysis. 

Spike SanteeUsing the Phone to Set Appointments
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What is Your "Self Talk" Saying to You?

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Self Talk is that never ending stream of talk your brain generates that you never verbalize. Self talk is you talking to yourself. Self talk is non-stop, even when you are sleeping. Stop right now and take a moment to recognize just what your self talk is saying right now.

Spike SanteeWhat is Your "Self Talk" Saying to You?
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Are You a Manager or a Leader?

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Are you a manager or a leader? As a manager, you have two kinds of time. You have “management time” and “leadership time”. Management time is the time you spend getting your sales people to do their work. Leadership time is the time you spend training and leading your sales team to new levels of success. When you are spending your time managing, that is time you can’t use to teach and lead your sales team.

Spike SanteeAre You a Manager or a Leader?
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The Laggard's Excuse

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I was cleaning out the closet and found an unopened box. The box didn’t have any markings so I opened it up to find a beautiful book called Guidewords, an Anthology of Inspiration and Humor. I opened the book to a random page and this is the first thing that caught my eye. It is a wonderful poem about the fruits of hard work.

Spike SanteeThe Laggard's Excuse
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Shake It Off and Step It Up

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Every now and then, you might feel like people are just piling it on. They just keep dumping more and more dirt on your back until you feel just like giving up. You’re carrying around so much dirt you just don’t think you can keep going. Circumstances aren’t going your way. All you need is a break. If only you could get a break things would be so much better. Or would it? Why not just shake it off and step it up.

Spike SanteeShake It Off and Step It Up
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Good News or Bad News

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Do you worry about things? Do you find yourself consumed with worry about things over which you have no control? Just remember “Sufficient unto the day is the evil thereof”. My mother used to say her Grandmother would tell her that when she would catch my mom worrying about something. So my mom started saying it to me.

Spike SanteeGood News or Bad News
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When It Bleeds It Leads

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That’s an old newsroom saying about which stories will be placed at the top of the list for publication or broadcast. It satisfies the natural compulsion of the public to gawk at the bad news along the way. The problem with that reporting philosophy in times like these is that it can cause you to take your eye off of your bountiful blessings and make you think things are worse than they really are.

Spike SanteeWhen It Bleeds It Leads
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